Terms and Conditions

This website is operated by Superior Water Purification (“Superior Water Purification,” “we,” “us,” or “our”). By using this online store (operating at shop.superiorwaterpurification.com), you agree to comply with these Terms of Use (the “Terms”), as they may be updated from time to time. The Terms work together with any other notices, policies, or disclaimers posted on the website. If there is any conflict between these Terms and other website notices, these Terms will take priority.

Our Privacy Policy details how we collect, use, and share your personal information, including payment and shipping details. By using the website, you acknowledge that you have read, understood, and agree to the Privacy Policy.

Every time you use the website, the current version of the Terms will apply to your use. Before using the website, check the date of the Terms and see if there are any changes since your last visit. Superior Water Purification can change or add to the Terms at any time for any reason, with reasonable notice, and without being liable to you or anyone else.

GENERAL CONDITIONS

Superior Water Purification can refuse service, cancel orders, or restrict access to anyone at any time and for any reason. We may also change any part of the website, including its e-commerce services, features, product inventory, pricing, or content, whenever we choose and without notice.

You agree that Superior Water Purification will not be responsible or liable to you or any third party for any changes, price adjustments, suspension, or discontinuation of the website or any products, services, content, or features offered on it.

The information on this website is for general purposes only.

CONDITIONS OF WEBSITE USE & ONLINE PURCHASES

When you use our website, you agree to use it only for legal purposes. You cannot use the site in ways that break any laws, including laws about intellectual property, privacy, or online commerce regulations. By agreeing to these Terms, you confirm that you are old enough in your area to make a legal contract and complete financial transactions.

You agree to provide accurate, current, and complete personal and purchase information, such as your email, billing address, shipping address, and other contact details, whenever you place orders through our online store. You also agree to keep this information up to date. By using our website, you allow us to collect, use, and share your personal information with trusted third-party service providers (such as payment gateways and shipping carriers) as explained in our Privacy Policy.

You may only use this website for the purposes stated in these Terms. You cannot copy, reproduce, republish, upload, change, index, or distribute any part of the website or product listings without our written permission.

INTELLECTUAL PROPERTY, CONTENT, AND OTHER SUBMISSIONS

All content, product images, graphics, descriptions, features, and functionality on this website are owned by Superior Water Purification, its affiliates, licensors, or other content providers. The content is protected by Canadian and international copyright, trademarks and other intellectual property laws.

If you print, copy, modify, download, or use the website in violation of these Terms, you will lose your right to use it immediately. You must return or destroy any copies of the materials you have made if we ask you to.

We can remove any content or product listing at any time, without giving you notice. We may also share information with law enforcement or comply with court orders to reveal the identity or other details of anyone posting materials or attempting fraudulent activities on the website.

ERRORS, OMISSIONS, AND PRODUCT AVAILABILITY

The information on this website is meant for general purposes only. While we strive to present correct details, we do not guarantee that product descriptions, imagery, specifications, or availability are completely error-free, accurate, or useful. If you choose to rely on this material, it is at your own risk.

We try to keep information current and correct, but typos, pricing mistakes, or stock inaccuracies can happen. We reserve the right to change, correct, or update information, including prices, fees, stock levels, or services, at any time without prior notice (even after you have submitted your order). We cannot guarantee that all products or water purification equipment advertised will be available when you try to order them.

PAYMENTS, BILLING, AND REFUNDS

You agree to provide accurate and complete payment details, including a valid credit card or other accepted payment method, as well as your full name, billing address, and telephone number. You must promptly update this information if it changes. All online payments are securely processed through authorized third-party billing providers.

If we do not receive payment from your credit card or other payment method provider, you agree to pay the outstanding amount by another method acceptable to us upon request. We reserve the right to accept alternative payment methods, including issuing commercial invoices. If we invoice you for equipment or services, you agree to pay the full amount shown on the invoice by the stated due date.

If you believe there is a billing or transactional error, you must notify us within 60 days from the date the error first appears on your account statement or store invoice. After this period, the charge will be considered final, and you release us from any liability related to the discrepancy.

We reserve the right to reject, correct, limit quantities, cancel, or terminate any online order at any time. If you order a product or service at an incorrect price due to a system error, we will inform you and give you the choice to reconfirm the purchase at the correct price or cancel your order. If a product or service becomes unavailable after an order is placed, we will notify you via email and fully refund any amount you have paid. We can also refuse any purchase request, no matter what previous interactions you’ve had with us.

If you want to cancel an online order, please email us immediately. However, if we process, package, or fulfill your order before we receive your cancellation request, the cancellation may not take effect, and standard return policies will apply.

Shipping costs and delivery dates provided during checkout are approximate and subject to change based on carrier logistics. We will inform you about any major changes to your delivery schedule as soon as we can. We strive to show accurate product colours and designs on our website; however, we cannot guarantee that your monitor’s display will match the actual equipment exactly.

ENTIRE AGREEMENT

These Terms, along with our Privacy Policy and official Warranty guidelines, make up the complete agreement between you and Superior Water Purification for using our online store. They replace any earlier agreements or discussions between us, whether written or spoken. By accepting these Terms, you confirm that you have not relied on any statements or promises that are not included here.